Q1: Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional manufacturing experience.
Q2: What is the payment term for new customers?
We can establish a Trade Assurance Order online for our new customers, supporting online payments via MasterCard, Visa, and more. Alternatively, payments via PayPal or T/T wire transfer are also accepted.
Q3: What if I cannot find a suitable motor on the website? Can it be customized?
Yes. We can customize the motor specifications, including transmission dimensions and electrical parameters, to meet your specific requirements.
Q4: Do you have certificates for the motors?
Yes. Our products are certified with CE, FCC, ISO, and other relevant standard credentials. If your project requires additional certifications, we can apply for them accordingly.
Q5: How is your Quality Control managed?
We employ professional inspection staff on every production line process. Finished motors undergo comprehensive testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.
Q6: What is the typical lead time for customization and orders?
Lead times depend on the specific customization requirements. Generally, sample development and mass production lead times are scheduled upon technical confirmation to ensure precise standards.
TorqFlex Motor
