Frequently Asked Questions
Q
Are you a trading company or manufacturer?
We are a factory. We specialize in micro dc motors and dc gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an Assurance Order Online for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal, TT, etc.
Q
I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q
How is your Quality Control?
We have professional checking staff on every production line process. After finishing the whole motor, we have dedicated quality machines to test the motor, such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers etc.
Q
Can the motor parameters and gearbox length be customized?
Yes, both the transmission dimensions and specific motor parameters can be fully customized based on your application needs.