Frequently Asked Questions
❓1. Are you trading company or manufacturer?
We are a professional factory. We specialize in micro DC motors and DC gear motors with extensive manufacturing experience of more than 14 years.
❓2. What is the payment term for a new customer?
We can draw up an online assurance order for our new customers, supporting online payment with Master Card, Visa, etc. Customers can also pay via PayPal or TT.
❓3. I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's specific technical and dimensional requirements.
❓4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certifications. If you have other specific certificate requirements, we can assist in applying for them.
❓5. How is your Quality Control?
We have professional checking staff on every production line process. After finishing the motor assembly, we conduct full quality testing using advanced machinery such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
❓6. Can you provide custom shaft designs or cable connectors?
Yes, our customization services cover shaft dimensions, output speeds, torque requirements, voltage configurations, and specific terminations/connectors to match your exact application.
TorqFlex Motor
